Alternative Date: please point out an alternative date and time.
Rate includes guide service, headphones for groups over 15 people, museum entrance ticket and pre-booking fee. Reserved entrance to the museum – NO WAITING IN LINE.
- Children under the age of 12 enter free
CANCELLATION POLICY - GROUP GUIDED TOURS
in case of cancellation please contact us.
If the cancellation is communicated to TuscanyAll at least 9 days prior to the date of the tour, the penalty charge will equal to 10% of the gross total.
If the cancellation is made from 8 to 4 days prior to the date of the tour, the penalty charge will equal to 50% of the gross total.
For cancellations that are made from 3 days prior the day of the tour,the penalty charge is equal to 100% of the gross total (price paid is NOT REFUNDABLE).
As soon as we receive your booking request, your tour will be booked. If availability is confirmed, the original voucher will be mailed to the e-mail address you wrote on the top page, so be sure you insert your e-mail address correctly. The original voucher is the only recognized document to join the tour.
The procedure may take some hours. In case the order is submitted on saturday, after 12,00 pm or on sunday, vouchers will be sent on monday morning. In case the order is submitted after 6.00 pm (Italy time), the voucher will be sent the morning after, except for saturday afternoon. In this last case the voucher will be sent on monday morning anyway.
Tuscany All is not responsible for eventual changes or cancellations to the programs offered.
If you do not want to send your booking request by e-mail, please print and send this form by fax to Tuscanyall.com s.r.l. 0039/055/7193507 with your request and a credit card details for the payment.