Booking Procedure



Booking tours with Tuscany All is very simple. Just few steps:

- Fill in the form specifying the tour, the date, and the number of partecipants.

  • click on CONFIRM
  • read carefully the short summery and check if information are correct
  • insert your personal datas and a credit card details (secure server)
  • click on SUBMIT

A copy of your booking request will be sent to you by e-mail automatically. As your tour is booked the original voucher will be e-mailed to the e-mail address you wrote on the booking form, so be sure you insert your E-mail address correctly. The original voucher is the only recognized document at the museum entry.


PLEASE NOTE:
As soon as we receive your booking request, your tour will be booked. If availability is confirmed, the original voucher will be mailed to the e-mail address you wrote on the top page, so be sure you insert your e-mail address correctly. The original voucher is the only recognized document to join the tour.

The procedure may take some hours. In case the order is submitted on saturday, after 12,00 pm or on sunday, vouchers will be sent on monday morning. In case the order is submitted after 6.00 pm (Italy time), the voucher will be sent the morning after, except for saturday afternoon. In this last case the voucher will be sent on monday morning anyway.

Tuscany All is not responsible for eventual changes or cancellations to the programs offered.

If you do not want to send your booking request by e-mail, please print and send this form by fax to Tuscanyall.com s.r.l. 0039/055/7193507 with your request and a credit card details for the payment.

 

CANCELLATION POLICY - GROUP GUIDED TOURS
in case of cancellation please contact us.

If the cancellation is communicated to TuscanyAll at least 9 days prior to the date of the tour, penalty charge will equal 10% of the gross total.
If the cancellation is made from 8 to 4 days prior to the date of the tour, the penalty charge will equal 50% of the gross total.
For cancellations that are made less than 3 days prior to the date of the tour, the penalty charge is 100% of the price paid.

CANCELLATION POLICY - PRIVATE GUIDED TOURS
in case of cancellation please contact us.

From booking to 4 days before the day of the tour, cancellation penalty is 50% of the gross total.
For cancellations that are made from 3 days prior the day of the tour, cancellation penalty is 100% of the gross total (price paid is NOT REFUNDABLE).